Every order question, answered before the tab closes.
Caro reads your products, orders, and policies, then answers shoppers instantly on your storefront — one flat monthly rate, no per-conversation billing.
Built for Shopify · Billed through Shopify · 7-day free trial
This is what shoppers actually see
Themed to match your store, open the moment a shopper needs it — not a generic chat bubble bolted onto the corner of the page.
Caroby VosaireOnline nowAria Hoodie — Charcoal
$68.00
Reads your real catalog
Stock, variants, and price pulled live from Shopify — not a script.
Adds to cart mid-chat
No redirect, no new tab — the item is just there.
Growth plan & up also unlocks a full-height, full-screen chat mode.
Most AI support apps charge you twice
A base plan for tickets, then a per-conversation fee on top for AI. Caro doesn't work that way.
- Base plan for ticket volume
- $0.90–$1.00 extra per AI reply
- Bill grows with every question answered
- One flat monthly rate
- AI replies included, not metered separately
- Same price whether it's a busy month or not
Handles the questions that shouldn't need a person.
Order status, product details, store policies — Caro answers from your actual Shopify data, and hands off to your team the moment it's genuinely unsure.
- Product Q&A straight from your catalog
- Unlimited products & pages trained on — no catalog size cap
- Live order status and inventory awareness
- Escalates with full context when it can't help
- Gmail, WhatsApp, and Telegram inboxes included
Where's my order #4821?
AnsweredCan I speak to someone about a warranty claim?
EscalatedIs the Aria hoodie back in stock in M?
AnsweredMy discount code isn't working at checkout.
EscalatedEscalates only when truly stuck
No guessing — your team gets the full thread, not a cold handoff.
Turns a support conversation into a completed order.
Cart recovery, proactive product recommendations, on-the-fly coupons, and one-click checkout links — offered right inside the chat, and tracked back to real revenue.
- Recovers abandoned carts through chat
- Notices a mentioned need or gift and shows real products — unprompted
- Suggests related items and in-stock alternatives right in the cards
- Creates discount codes and checkout links on the fly
- Captures back-in-stock interest automatically
- Every sale attributed to the conversation that made it
Aria Hoodie — Charcoal, M
Qty 1
Aria Beanie — Charcoal
Suggested by Caro · pairs well with the hoodie
Generated in the moment
One-time codes, with merchant-set limits on every offer.
Attributed automatically
Linked to a real completed order — not a guess.
More, out of the box
Every channel, one agent
Storefront widget, Gmail, WhatsApp, and Telegram all feed the same trained agent.
Learn moreRevenue attribution
See exactly which conversations turned into orders, and how much.
Learn moreCustomer memory
A shopper who chatted last week doesn't have to re-explain their size, or what they were looking at — Caro just remembers.
Learn moreAnalytics & CSAT
Question trends, sentiment, and satisfaction scores, not just ticket counts.
Built to GDPR compliance webhooks
Full data-request, redact, and shop-redact support, as required by Shopify.
Billed through Shopify
Shows up on your normal Shopify invoice. No separate vendor to manage.
Live on your storefront in three steps
Install
Add Caro from the Shopify App Store. No developer needed.
Train automatically
Caro reads your products, pages, and policies the moment it connects.
Go live
Turn on the storefront widget and Caro starts answering.
Frequently asked
Do I need a developer to set it up?+
No. Install from the Shopify App Store and Caro trains itself on your store automatically — most merchants are live the same day.
Will it sound like a generic chatbot?+
No — every answer comes from your actual products, orders, and policies. There's no canned script underneath it.
What happens when Caro doesn't know an answer?+
It says so, honestly, and hands the conversation to your team with full context — never a guess dressed up as an answer.
Can I match Caro to my store's branding?+
Yes — colors, launcher position, and tone all match your brand, set from the Widget design page in your dashboard.
How is my store data used?+
Only to answer questions and generate the analytics in your dashboard. See our Privacy Policy for the full breakdown.
Put Caro on your storefront today
7-day free trial. Billed through Shopify. Cancel anytime from your admin.